The Shibuya Sky is an observation deck located in the Scramble Square Tower near Shibuya Station.
The 'SKY STAGE' on the rooftop has steps and is not wheelchair accessible in some areas.
However,this whole building is mostly barrier-free and easily accessible for wheelchair users. 

• Facility Overview and Access

• Wheelchair accessibility and facilities

• Parking

• Restroom

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• Facility Overview

  Facility Name: ​Shibuya Scramble Square

  Address: 2-24-12 Shibuya,Shibuya-ku,Tokyo

  Telephone Number: 03-4221-0229

  Opening Hours: 10:00-22:30   Last entry at 21:20

  Closed: New Year's day

  General Admission Fee: Adult 2,500yen(2,200yen)   Junior High and High School Students 2,000yen(1,700yen) Elementary Students 1,200yen(1,000yen)　Young Children (ages 3–5)　700yen(600yen)　 Purchasing on the website is cheaper than purchasing at the ticket counter.

  Discount for those with Disabilities: Available with presentation of disability certificate issued in Japan.The ticket will be half price.

  Home Page URL: https://www.shibuya-scramble-square.com/sky/access/

  Access

  Nearest Station/Bus Stop: JR Shibuya Station

  Distance from Nearest Station/Bus Stop: 50m

  Approximate travel time from station/bus stop: 5 minutes walk from South ticket exit
• Accessibility

  Suitable in All Weather: Sky gate is outdoor,Other facilities are indoors.

  Estimated Visiting time for Persons with Disabilities: 90-120minutes

  Parking for those with Disabilities: None

  Mulitlingual Guidance Available:Yes

  Map of Wheelchair accessible paths Available: Yes

  Basic Information for Accessibility

  Step into Entrance of Facility（Height）: None

  Wheelchair accessible Entryway option(Slope）: N/A

  Elevator: Yes

  Nursing Room Available: Yes

  First Aid Room: None

  Babysitting/Childcare: None

  Sensory Room: None

  Prayer Room:​ ​None

  Service Dogs Allowed:　Yes

  Rentals

  Wheelchair Rental: No

  Baby Buggy/Stroller Rental: Available

  Audio Guide Rental: No

  Other Available Rentals: N/A
• Parking Area

  Map from Parking to Facility Availale: None​

  Multilingual Guide Map of Parking Area Available: N/A

  Surface type of Parking Area: ​N/A

  Parking Area Facility with covered Roof Path: N/A

  Distance from Parking Area to an Indoor Facility: N/A

  Parking Attendants Available: N/A

  Information for those with Physical Disabilities

  Parking Space for those with Disabilities Available: No​

  Steps on Pathway from Parking Area to Entryway: ​N/A

  Vehicle Available to Drive up to Entryway for drop off: N/A
• Toilet(①46F ②14F）

  Restroom Entryway Width: ①114cm ②100cm

  Toilet Stall Entryway Width: ①54cm ②49cm

  Western Style Toilets Available: Yes

  Western style Toilets with Handrails Available: Yes, L bar style

  Availability of heated bidet: Yes

  Toilet Information for those with Physical Disabilities

  Toilet stall for those with Physical Disabilites:  Available

  Door Style: Sliding Door

  Door Width: ①116cm ②90cm

  Handrail Available: L bar style & adustable U bar style

  Warm Water Bidet Available: Yes

  Ostomate-compatible facilities: Yes

  Universal Changing bed（for adults）: None

  Emergency Alert Button in Stall: Yes

  For Young Children

  Baby Chair in Restroom stalls: ​No

  Diaper Changing Bed: ①No ②Yes

  For the Visually Impaired

  Audio Guide Available: ①No ②Yes​

  Braille Guide, Braille Map Available: Braille on Toilet Operational Panel, No Braille Map

  Toilet for Seeing Eye Dog Available: No

 Wheelchair Accessibility from nearest station

Restrooms

 Equipment in the facility

Cafe

• Walkways & Stairways in Facility

• Escalators & Elevators

• Information & Guidance System

• Cafe

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• Paths & Walkways at Facility

  Uneven surfaces on Paths: None

  Stairs at Facility: None

  Accessibility Path around Steps: 3° Slope

  Pathway Surfaces: linoleum

  Inaccessible Areas to those with physical disabilities: Heliport on the rooftop 'SKY GATE'

  Rest Area: Yes

  Braille Ground Blocks : Available

  Braile Exhibit Guide Information: None

  Other difficult to traverse areas: None

  Condition of Stairways at Facility

  Wheelchair Stairlift Available: N/A

  Handrail Available: N/A

  Braille Labelled Handrails: N/A
• Escalators

  Escalator: Yes

  Audio Guidance to Escalator Available: No

  Elevators

  Number of Elevators Available: N/A

  Width Inside Elevator:  N/A

  Door Width: N/A

  Wheelchair Accessible Control Panel: Yes

  Rear-view Mirror in Elevator: No

  Audio guidance at Destination Floors: Yes

  Braille on Control Panel: Yes

  Visual Display of Destination Floor: ​Yes

  Multilingual Guidance: Yes

  Multilingual Control Panel: No
• Accommodations for Different Needs at Facility

  Support & Guidance Available: None​

  Facilities & Exhibits that are accessible to those with Physical Disabilities: None

  Areas not accessible to those with Physical Disabilities: Heliport on the rooftop 'SKY GATE'

  Audio Guide Available: No

  Displays/Exhibits made for the Visually impaired & Blind: None

  Displays/Exhibits made for the Hearing impaired & Deaf: None

  Speech to Text Conversion Available: None

  Multilingual Displays: Available

  Multilingual Audio Guide, Headset Audio Guide Available: None

  Accommodations provided by Staff

  Staff trained to accommodate those with Physical Dissabilities: No​

  Staff trained to accommodate the Visually Impaired & Blind: No

  Staff trained to accommodate the Hearing Impairments & Deaf: No

  Staff can use Sign Language: No

  Multilingual Staff Available: Yes,English
• General Information

  Name: Paradise Lounge

  Type of food: Cafe style, Japanese green tea and Japanese sweets

  Opening Hours: 10:00am-10:30pm(Last entry at 21:30)

  Cafe Entryway & Interior Information

  Door Type: Open area

  Door Width:N/A

  Entryway Steps (Height): None

  Slope in place of stairs: None

  Seats with Tables available: Yes

  Baby chair/booster seat available: No

  Other Seating Information: N/A

  Hallways width: Wide enough for wheelchair users

  Staff Support（for buffet style meals): N/A

  Menu

  Braille Menu Available: 　None​

  Menu with Photos:　Yes

  Multilingual Menu Available: Yes

  Special Accommodations

  Accommodation for Special Dietary Needs for those with disabilities:  N/A

  Vegeterian Meals:　N/A

  Halal Meals: N/A

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