The Hakone Open-Air Museum - Japan Guide Agency, JGA Inc. - Japan Guide Agency - Must-Visit Destinations with Private Guide in Japan

The Hakone Open Air Museum has many fascinating sculptures that blend in with beautiful nature scenery. Many of the artworks are interactive and fun for visitors of all ages. This museum is mostly barrier-free and easily accessible to wheelchair users. We recommend this museum for a sunny day. Please see below for information in English on the museum.

Facility Overview

Facility Name: THE HAKONE OPEN-AIR MUSEUM

Address: 250-0407 Kanagawa Ashigarashimogun Hakonemachi Ninotaira 1121

Telephone Number: 0460-82-1161

Opening Hours: 9:00 - 17:00

Closed: Open Year Round

General Admission Fee
Adults : 1600 yen
University/College students and high school students : 1200 yen
Junior high school students and elementary school students : 800 yen

Discount for those with Disabilities: Available (must present disability certificate issued in Japan)
Adults : 1000 yen
University/College students and high school students : 700 yen
Junior high school students and elementary school students : 500 yen

Home Page URL: https://www.hakone-oam.or.jp/

Access

Nearest Station/Bus Stop: Hakone Tozan Railway Chokokunomori Station

Distance from Nearest Station: Hakone Tozan Railway Chokokunomori Station 100m

Approximate travel time from station: 5 minute walk from Hakone Tozan Railway Chokokunomori Station

Accessibility

Suitable in All Weather: Not good for rainy days, main exhibit located outside

Estimated Visiting time for Persons with Disabilities: 1.5 hour to 2 hours

Parking for those with Disabilities: 2 space available,

Mulitlingual Guidance Available: Some signs have English. English guide is available in Picasso Pavilion

Map of Wheelchair accessible paths Available: Availabe at lending booth

Basic Information for Accessibility

Step into Entrance of Facility（Height）: Yes

Wheelchair accessible Entryway option(Slope）: Availabe

Elevator: 2 at entrance and 1 on route for Picasso Pavilion

Nursing Room Available: Availabe

First Aid Room: Available at Nursing room

Babysitting/Childcare: None

Sensory Room: None

Prayer Room: None

Service Dogs Allowed:　Yes

Rentals

Wheelchair Rental: 10 wheelchair available

Baby Buggy/Stroller Rental: Available

Audio Guide Rental: Available using a QR code and smartphone

Other Available Rentals: Umbrella rental available

Parking Area

Map from Parking to Facility Availale: None

Multilingual Guide Map of Parking Area Available: N/A

Surface type of Parking Area: Asphalt

Parking Area Facility with covered Roof Path: No

Distance from Parking Area to an Indoor Facility: 30m

Parking Attendants Available: Yes

Information for those with Physical Disabilities

Parking Space for those with Disabilities Available: Yes, 2 spaces

Steps on Pathway from Parking Area to Entryway: General visitors can use the down escalator to get to the exhibition space, but wheelchair users can use the elevator in the adjacent facility. A ramp (123 cm wide, 70 cm long, and 123 cm wide) is provided at the exit of the parking lot with a 7 cm step. A ramp is installed at the exit of the parking lot, followed by a 130cm wide, 4 degree slope to the entrance of the facility.

Vehicle Available to Drive up to Entryway for drop off: No, but the parking area is close to the enterway.

Toilet
	Art Hall	Picasso Pavilion
Restroom Entryway Width	101 cm	82 cm
Toilet Stall Entryway Width	55 cm	82 cm
Western Style Toilets Available	Yes	Yes
Western style Toilets with Handrails Available	None	L bar style on left side and movable type on right side
Availability of heated bidet	Yes	Yes

Toilet Information for those with Physical Disabilities	Click here to edit.	Click here to edit.	Click here to edit.
Value	Art Hall	Picasso Pavilion	New Gallery
Toilet stall for those with Physical Disabilites	Yes	Yes	Yes
Door Style	Sliding door	Sliding door	Electric sliding door
Door Width	83 cm	81 cm	no information
Handrail Available	L bar style on left side and movable type on right side	L bar style on left side and movable type on right side	L bar style on left side and movable type on right side
Warm Water Bidet Available	Yes	Yes	Yes
Ostomate-compatible facilities	None	Yes	None
Universal Changing bed（for adults）	None	None	None
Emergency Alert Button in Stall	Yes	Yes	Yes

For Young Children

Baby Chair in Restroom stalls: Available in Women's restroom in Art Hall

Diaper Changing Bed: Available in toilet at Art Hall, Picasso Pavilion, Woods of Net, Cafe, Annex Hall

For the Visually Impaired

Audio Guide Available: No

Braille Guide, Braille Map Available: Braille on Toilet Operational Panel, No Braille Map

Toilet for Seeing Eye Dog Available: No

Wheelchair Accessibility from nearest station/bus stop

Museum Paths and Entrances

Accessibility at Facility

Restrooms

Elevator

Parking

Cafe

Paths & Walkways at Facility

Uneven surfaces on Paths: Some, cobblestone paths

Stairs at Facility: Steps at several points

Accessibility Path around Steps: Some rampway available

Pathway Surfaces: Most paths cobblestone or concrete. Gravel paths have netting to prevent wheelchairs from becomming stuck

Inaccessible Areas to those with physical disabilities: Some areas in garden, Symphonic Sculpture, Hot Spring Foot-Bath

Rest Area: Yes, Free rest area available

Braille Ground Blocks : None

Braille Exhibit Guide Information: None

Other difficult to traverse areas: The outdoor exhibition is large and has many slopes, making it difficult for wheelchair users to move around

Condition of Stairways at Facility

Wheelchair Stairlift Available: Available in Picasso Pavilion (from first floor to second floor)

Handrail Available: Almost all stairs have handrails

Braille Labelled Handrails: No

Escalators

Escalator: None

Audio Guidance to Escalator Available: N/A

Elevators

Number of Elevators Available: 2 elevators available at entrance, 1 elevator available on route for Picasso Pavilion

Width Inside Elevator: 160x190cm

Door Width: 105cm

Wheelchair Accessible Control Panel: Available

Rear-view Mirror in Elevator: Available

Audio guidance at Destination Floors: Available

Braille on Control Panel: Available

Visual Display of Destination Floor: Available

Multilingual Guidance: Available in English

Multilingual Control Panel: N/A

Accommodations for Different Needs at Facility

Support & Guidance Available: No information

Facilities & Exhibits that are accesible to those with Physical Disabilities: Most areas

Areas not accessible to those with Physical Disabilities: Some areas in garden, Symphonic Sculpture, Hot Spring Foot-Bath

Audio Guide Available: Available using smartphone

Displays/Exhibits made for the Visually impaired & Blind: None

Displays/Exhibits made for the Hearing impaired & Deaf: None

Speech to Text Conversion Available: None

Multilingual Displays: English brochure available, Picasso Pavilion has English explanation

Multilingual Audio Guide, Headset Audio Guide Available: English audio guide available using smartphone

Accommodations provided by Staff

Staff trained to accommodate those with Physical Dissabilities: No information

Staff trained to accommodate the Visually Impaired & Blind: No information

Staff trained to accommodate the Hearing Impairments & Deaf: No information

Staff can use Sign Language: No information

Multilingual Staff Available: No information

General Information	Click here to edit.	Click here to edit.	Click here to edit.
Name	The Hakone Open-Air Museum Café	CHOKOKU-NO-MORI Dining	BELLA FORESTA
Type of food	Cafe style	Curry, Pizza, Pasta, Grilled dish	Casual buffet-style
Opening Hours	9:00am - 5:00pm (9:00-17:00)	10:00am - 5:00pm (10:00-17:00)	Weekday 11:00am - 3:30pm (11:00-15:30) Weekend 11:00am - 4:00pm (11:00-16:00)

Cafe Entryway & Interior Information
	The Hakone Open-Air Museum Café	CHOKOKU-NO-MORI Dining	BELLA FORESTA
Door Type	Butterfly doors	Open space	Open space
Door Width	167 cm	3 m	Enough width for wheelchair
Entryway Steps (Height)	No Steps	Yes	No Steps
Slope in place of stairs	N/A	Available 8 digree slope	N/A
Seats with Tables available	19 Seats (2 Terrace Seats)	Available	Available
Baby chair/booster seat available	4 Chairs available	2 Chairs available	Available
Other Seating Information	N/A	Wide windows with good views	N/A
Hallways width	Enough width for wheelchair	Enough width for wheelchair	Enough width for wheelchair
Staff Support（for buffet style meals)	No information	No information	Available

Menu		Value
	The Hakone Open-Air Museum Café	CHOKOKU-NO-MORI Dining	BELLA FORESTA
Braille Menu Available	None	None	None
Menu with Photos	Available	Available	Available
Multilingual Menu Available	English Menu Available	English Menu Available	English Menu Available

Special Accommodations
	The Hakone Open-Air Museum Café	CHOKOKU-NO-MORI Dining	BELLA FORESTA
Accommodation for Special Dietary Needs for those with disabilities	None	Allergy friendly meals available	No information
Vegeterian Meals	None	None	Buffet style, so customers can choose
Halal Meals	None	None	No information