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Hakone Ropeway

Hakone Ropeway is mostly barrier-free and easily accessible to wheelchair users. We recommend Hakone Ropeway for a sunny day. Please see below for information in English on the Ropeway. 
  • Facility Overview and Access

  • Wheelchair accessibility and facilities

  • Parking

  • Restroom

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  • Facility Overview
    Facility Name: ​Hakone Ropeway
    Address: 250-0045 Kanagawa Odarawa-shi Shiroyama 1-15-1
    Telephone Number: 0465-32-6823​
    Opening Hours: 9:00-17:00 (Feb - Nov), 9:00-16:15 (Dec and Jan)
    Closed: N/A
    General Admission Fee: differ by section
    Discount for those with Disabilities: Available (Certification needed)
    Home Page URL: https://www.hakonenavi.jp/hakone-tozan/​
    Access
    Nearest Station/Bus Stop: Hakone Tozan Cable Car Sounzan Station, Hakone Sightseeing Cruise Togendai Port
    Distance from Nearest Station/Bus Stop: Hakone Tozan Cable Car Sounzan Station 50m, Hakone Sightseeing Cruise Togendai Port 50m
    Approximate travel time from station/bus stop: 3 minute walk from Hakone Tozan Cable Car Sounzan Station / Hakone Sightseeing Cruise Togendai Port
  • Accessibility
    Suitable in All Weather: Good for All Weather
    Estimated Visiting time for Persons with Disabilities: N/A
    Parking for those with Disabilities: Available at Sounzan Station and Togendai Station, see photos
    Mulitlingual Guidance Available: English and Chinese Guidance Available in Website
    Map of Wheelchair accessible paths Available: None
    Basic Information for Accessibility
    Step into Entrance of Facility(Height): N/A
    Wheelchair accessible Entryway option(Slope): Avaibale or use Elevator
    Elevator: 1 at Sounzan and Owakudani Station, 2 at Togendai Station
    Nursing Room Available: Available at each Station
    First Aid Room: ​ Available at each Station​
    Babysitting/Childcare: None 
    Sensory Room: None
    Prayer Room:​ ​None
    Service Dogs Allowed: Yes
    Rentals
    Wheelchair Rental: Available at each Station
    Baby Buggy/Stroller Rental: Available at each Station
    Audio Guide Rental: Differ by Stations
    Other Available Rentals: Differ by Stations
  • Parking Area
    Map from Parking to Facility Availale: Differ by Stations​
    Multilingual Guide Map of Parking Area Available: Differ by Station​s
    Surface type of Parking Area: ​Asphalt
    Parking Area Facility with covered Roof Path: Available at Sounzan Station
    Distance from Parking Area to an Indoor Facility: Differ by Stations
    Parking Attendants Available: Differ by Stations​
    Information for those with Physical Disabilities
    Parking Space for those with Disabilities Available: 1 space at Sounzan Station and Togendai Station​
    Steps on Pathway from Parking Area to Entryway: ​Differ by Stations
    Vehicle Available to Drive up to Entryway for drop off: No
  • Toilet
    Restroom Entryway Width: Sounzan Station 156cm/Owakudani Station 85cm/Togendai Station 135cm
    Toilet Stall Entryway Width: Sounzan Station 80cm/Owakudani Station 54cm/Togendai Station 55cm
     Western Style Toilets Available: Yes
    Western style Toilets with Handrails Available: Yes, L bar style
    Availability of heated bidet: Available
    Toilet Information for those with Physical Disabilities
    Toilet stall for those with Physical Disabilites:  Available
    Door Style: Sliding Door
    Door Width: 90 cm
    Handrail Available: L bar style
    Warm Water Bidet Available: Yes
    Ostomate-compatible facilities: Yes
    Universal Changing bed(for adults): Yes
    Emergency Alert Button in Stall: Yes
    For Young Children
    Baby Chair in Restroom stalls: ​Available at Sounzan Station and Owakudani Station
    Diaper Changing Bed: None 
    For the Visually Impaired
    Audio Guide Available: Available at Owakudani Station​
    Braille Guide, Braille Map Available: Available
    Toilet for Seeing Eye Dog Available: No

 Wheelchair Accessibility 

Ammenities & Language Support

Restrooms

Elevators & Escalators

Parking

Cafe

  • Walkways & Stairways in Facility

  • Escalators & Elevators

  • Information & Guidance System

  • Cafe

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  • Paths & Walkways at Facility
    Uneven surfaces on Paths: differ by station
    Stairs at Facility: Steps at several points 
    Accessibility Path around Steps: Some steps have Rampway
    Pathway Surfaces: Most of paths are flat concrete
    Inaccessible Areas to those with physical disabilities: ​None
    Rest Area: Yes, Free rest area available in stations
    Braille Ground Blocks : Available
    Braille Exhibit Guide Information: Available in information for restroom
    Other difficult to traverse areas: None
    Condition of Stairways at Facility
    Wheelchair Stairlift Available: No
    Handrail Available: Almost all stairs have handrails
    Braille Labelled Handrails: No
  • Escalators
    Escalator: Available at Sounzan Staion and Togendai Station
    Audio Guidance to Escalator Available: N/A
    Elevators
    Number of Elevators Available: Available at every station
    Width Inside Elevator:  156~240cm x 140~160cm
    Door Width: 80~110cm
    Wheelchair Accessible Control Panel: Yes, See photo
    Rear-view Mirror in Elevator: Available at Sounzan Staion and Togendai Station
    Audio guidance at Destination Floors: Available at Sounzan Staion
    Braille on Control Panel: Yes 
    Visual Display of Destination Floor: ​Yes
    Multilingual Guidance: Available at Sounzan Staion
    Multilingual Control Panel: Available at Sounzan Staion and Owakudani Station
  • Accommodations for Different Needs at Facility
    Support & Guidance Available: None​
    Facilities & Exhibits that are accesible to those with Physical Disabilities: Most areas 
    Areas not accessible to those with Physical Disabilities: None
    Audio Guide Available: No
    Displays/Exhibits made for the Visually impaired & Blind: None
    Displays/Exhibits made for the Hearing impaired & Deaf: None
    Speech to Text Convertion Available: None
    Multilingual Displays: Some English available
    Multilingual Audio Guide, Headset Audio Guide Available: None
    Accommodations provided by Staff
    Staff trained to accommodate those with Physical Dissabilities: No​
    Staff trained to accommodate the Visually Impaired & Blind: No
    Staff trained to accommodate the Hearing Impairments & Deaf: No
    Staff can use Sign Language: No
    Multilingual Staff Available: No
  • General Information for Owakudani-eki Syokudo
    Name: Owakudani-eki Syokudo
    Type of food: Curry & RIce
    Opening Hours: 10:45am - 4:30pm (10:45 - 16:30)
     Cafe Entryway & Interior Information for Owakudani-eki Syokudo
    Door Type: Automatic Door
    Door Width: 90cm
    Entryway Steps (Height): N/A 
    Slope in place of stairs: N/A
    Seats with Tables available: Yes
    Baby chair/booster seat available: Yes
    Other Seating Information: N/A
    Hallways width: enough width for wheelchair
    Staff Support(for buffet style meals): N/A
    Menu for Owakudani-eki Syokudo
    Braille Menu Available: None​
    Menu with Photos: Yes
    Multilingual Menu Available: Japanese & English
    Special Accomodations for Owakudani-eki Syokudo
    Accomodation for Special Dietary Needs for those with disabilities:  Negotiable
    Vegeterian Meals: None
    Halal Meals: None
    General Information for Togendai view restaurant
    Name: Togendai view restaurant
    Type of food: Grilled dish and sweets
    Opening Hours: 10:00am - 4:00pm (10:00 - 16:00)
     Cafe Entryway & Interior Information for Togendai view restaurant
    Door Type: butterfly doors​
    Door Width: 83cm
    Entryway Steps (Height): N/A 
    Slope in place of stairs: N/A
    Seats with Tables available: Yes
    Baby chair/booster seat available: Yes
    Other Seating Information: Self-service style
    Hallways width: 250 cm
    Staff Support(for buffet style meals): N/A
    Menu for Togendai view restaurant
    Braille Menu Available: None​
    Menu with Photos: Available
    Multilingual Menu Available: Japanese, English, Chinese and Koren
    Special Accomodations for Togendai view restaurant
    Accomodation for Special Dietary Needs for those with disabilities:  Negotiable
    Vegeterian Meals: Negotiable
    Halal Meals: None
For Guests:
We are a guide matching agency and do not arrange for accommodation.
​
For Travel agencies:
Thanks to our connections within our government licensed guide network, we have become known as one of the best DMCs for FIT in Japan.

Please contact us directly if you have any questions regarding small group day tours for your clients.We cannot offer tours that are not listed on our site. 

Picture
JGA Inc.
Sekibe25-7, Suruga-ku, Shizuoka City, 〒421-0123, JP
E-mail : [email protected]

​JGA株式会社
​静岡県知事登録旅行業 第2-706号
〒421-0123 静岡県静岡市駿河区石部25-7

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  • Private Tours
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    • Admission & Transport Fees for Guided Tours
  • How to Book a Tour
  • FAQ for Guests
  • How to travel in Japan
    • Barrier Free Information
    • Dietary Restrictions
  • Company
  • Contact Us
  • JGAガイド登録受付
  • JGAガイド研修
  • 会社概要
  • お問い合わせ