Hakone Ropeway is mostly barrier-free and easily accessible to wheelchair users. We recommend Hakone Ropeway for a sunny day. Please see below for information in English on the Ropeway. 

• Facility Overview and Access

• Wheelchair accessibility and facilities

• Parking

• Restroom

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• Facility Overview

  Facility Name: ​Hakone Ropeway

  Address: 250-0045 Kanagawa Odarawa-shi Shiroyama 1-15-1

  Telephone Number: 0465-32-6823​

  Opening Hours: 9:00-17:00 (Feb - Nov), 9:00-16:15 (Dec and Jan)

  Closed: N/A

  General Admission Fee: differ by section

  Discount for those with Disabilities: Available (Certification needed)

  Home Page URL: https://www.hakonenavi.jp/hakone-tozan/​

  Access

  Nearest Station/Bus Stop: Hakone Tozan Cable Car Sounzan Station, Hakone Sightseeing Cruise Togendai Port

  Distance from Nearest Station/Bus Stop: Hakone Tozan Cable Car Sounzan Station 50m, Hakone Sightseeing Cruise Togendai Port 50m

  Approximate travel time from station/bus stop: 3 minute walk from Hakone Tozan Cable Car Sounzan Station / Hakone Sightseeing Cruise Togendai Port
• Accessibility

  Suitable in All Weather: Good for All Weather

  Estimated Visiting time for Persons with Disabilities: N/A

  Parking for those with Disabilities: Available at Sounzan Station and Togendai Station, see photos

  Mulitlingual Guidance Available: English and Chinese Guidance Available in Website

  Map of Wheelchair accessible paths Available: None

  Basic Information for Accessibility

  Step into Entrance of Facility（Height）: N/A

  Wheelchair accessible Entryway option(Slope）: Avaibale or use Elevator

  Elevator: 1 at Sounzan and Owakudani Station, 2 at Togendai Station

  Nursing Room Available: Available at each Station

  First Aid Room: ​ Available at each Station​

  Babysitting/Childcare: None

  Sensory Room: None

  Prayer Room:​ ​None

  Service Dogs Allowed:　Yes

  Rentals

  Wheelchair Rental: Available at each Station

  Baby Buggy/Stroller Rental: Available at each Station

  Audio Guide Rental: Differ by Stations

  Other Available Rentals: Differ by Stations
• Parking Area

  Map from Parking to Facility Availale: Differ by Stations​

  Multilingual Guide Map of Parking Area Available: Differ by Station​s

  Surface type of Parking Area: ​Asphalt

  Parking Area Facility with covered Roof Path: Available at Sounzan Station

  Distance from Parking Area to an Indoor Facility: Differ by Stations

  Parking Attendants Available: Differ by Stations​

  Information for those with Physical Disabilities

  Parking Space for those with Disabilities Available: 1 space at Sounzan Station and Togendai Station​

  Steps on Pathway from Parking Area to Entryway: ​Differ by Stations

  Vehicle Available to Drive up to Entryway for drop off: No
• Toilet

  Restroom Entryway Width: Sounzan Station 156cm/Owakudani Station 85cm/Togendai Station 135cm

  Toilet Stall Entryway Width: Sounzan Station 80cm/Owakudani Station 54cm/Togendai Station 55cm

  Western Style Toilets Available: Yes

  Western style Toilets with Handrails Available: Yes, L bar style

  Availability of heated bidet: Available

  Toilet Information for those with Physical Disabilities

  Toilet stall for those with Physical Disabilites:  Available

  Door Style: Sliding Door

  Door Width: 90 cm

  Handrail Available: L bar style

  Warm Water Bidet Available: Yes

  Ostomate-compatible facilities: Yes

  Universal Changing bed（for adults）: Yes

  Emergency Alert Button in Stall: Yes

  For Young Children

  Baby Chair in Restroom stalls: ​Available at Sounzan Station and Owakudani Station

  Diaper Changing Bed: None

  For the Visually Impaired

  Audio Guide Available: Available at Owakudani Station​

  Braille Guide, Braille Map Available: Available

  Toilet for Seeing Eye Dog Available: No

 Wheelchair Accessibility 

Ammenities & Language Support

Restrooms

Elevators & Escalators

Parking

Cafe

• Walkways & Stairways in Facility

• Escalators & Elevators

• Information & Guidance System

• Cafe

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• Paths & Walkways at Facility

  Uneven surfaces on Paths: differ by station

  Stairs at Facility: Steps at several points

  Accessibility Path around Steps: Some steps have Rampway

  Pathway Surfaces: Most of paths are flat concrete

  Inaccessible Areas to those with physical disabilities: ​None

  Rest Area: Yes, Free rest area available in stations

  Braille Ground Blocks : Available

  Braille Exhibit Guide Information: Available in information for restroom

  Other difficult to traverse areas: None

  Condition of Stairways at Facility

  Wheelchair Stairlift Available: No

  Handrail Available: Almost all stairs have handrails

  Braille Labelled Handrails: No
• Escalators

  Escalator: Available at Sounzan Staion and Togendai Station

  Audio Guidance to Escalator Available: N/A

  Elevators

  Number of Elevators Available: Available at every station

  Width Inside Elevator:  156~240cm x 140~160cm

  Door Width: 80~110cm

  Wheelchair Accessible Control Panel: Yes, See photo

  Rear-view Mirror in Elevator: Available at Sounzan Staion and Togendai Station

  Audio guidance at Destination Floors: Available at Sounzan Staion

  Braille on Control Panel: Yes

  Visual Display of Destination Floor: ​Yes

  Multilingual Guidance: Available at Sounzan Staion

  Multilingual Control Panel: Available at Sounzan Staion and Owakudani Station
• Accommodations for Different Needs at Facility

  Support & Guidance Available: None​

  Facilities & Exhibits that are accesible to those with Physical Disabilities: Most areas

  Areas not accessible to those with Physical Disabilities: None

  Audio Guide Available: No

  Displays/Exhibits made for the Visually impaired & Blind: None

  Displays/Exhibits made for the Hearing impaired & Deaf: None

  Speech to Text Convertion Available: None

  Multilingual Displays: Some English available

  Multilingual Audio Guide, Headset Audio Guide Available: None

  Accommodations provided by Staff

  Staff trained to accommodate those with Physical Dissabilities: No​

  Staff trained to accommodate the Visually Impaired & Blind: No

  Staff trained to accommodate the Hearing Impairments & Deaf: No

  Staff can use Sign Language: No

  Multilingual Staff Available: No
• General Information for Owakudani-eki Syokudo

  Name: Owakudani-eki Syokudo

  Type of food: Curry & RIce

  Opening Hours: 10:45am - 4:30pm (10:45 - 16:30)

  Cafe Entryway & Interior Information for Owakudani-eki Syokudo

  Door Type: Automatic Door

  Door Width: 90cm

  Entryway Steps (Height): N/A

  Slope in place of stairs: N/A

  Seats with Tables available: Yes

  Baby chair/booster seat available: Yes

  Other Seating Information: N/A

  Hallways width: enough width for wheelchair

  Staff Support（for buffet style meals): N/A

  Menu for Owakudani-eki Syokudo

  Braille Menu Available: None​

  Menu with Photos: Yes

  Multilingual Menu Available: Japanese & English

  Special Accomodations for Owakudani-eki Syokudo

  Accomodation for Special Dietary Needs for those with disabilities:  Negotiable

  Vegeterian Meals:　None

  Halal Meals: None

  General Information for Togendai view restaurant

  Name: Togendai view restaurant

  Type of food: Grilled dish and sweets

  Opening Hours: 10:00am - 4:00pm (10:00 - 16:00)

  Cafe Entryway & Interior Information for Togendai view restaurant

  Door Type: butterfly doors​

  Door Width: 83cm

  Entryway Steps (Height): N/A

  Slope in place of stairs: N/A

  Seats with Tables available: Yes

  Baby chair/booster seat available: Yes

  Other Seating Information: Self-service style

  Hallways width: 250 cm

  Staff Support（for buffet style meals): N/A

  Menu for Togendai view restaurant

  Braille Menu Available: None​

  Menu with Photos: Available

  Multilingual Menu Available: Japanese, English, Chinese and Koren

  Special Accomodations for Togendai view restaurant

  Accomodation for Special Dietary Needs for those with disabilities:  Negotiable

  Vegeterian Meals: Negotiable

  Halal Meals: None