This enjoyable cruise on Ashinoko-Lake in Hakone Area is mostly barrier-free and easily accessible to wheelchair users. We recommend Hakone Sightseeing Cruise for a sunny day. Please see below for information in English on the cruise.
- Facility OverviewFacility Name: Hakone Sightseeing CruiseAddress: 250-0045 Kanagawa Odawara-shi Shiroyama 1-15-1Telephone Number: Operations Department: 0460-83-7722
General Affairs Department: 0465-32-6830Opening Hours: Ticket Office open at 9:00 / Last departure from Togendai at 15:50Closed: Closed during severe weatherGeneral Admission Fee: Hakonemachi-ko Port - Motohakone-ko Port : 420 yen (210yen for children)
Hakonemachi-ko Port - Togendai Port : 1200 yen (600yen for children)
Mokohakone-ko Port - Togendai Port : 1200yen (600yen for children)
Round Trip : 2200yen (1100yen for children)Discount for those with Disabilities: Available (Must present disability certificate issued in Japan upon purchase)Home Page URL: https://www.hakonenavi.jp/international/en/transportation/hakone-kankosen (English Page)AccessNearest Station/Bus Stop: Hakone Ropeway Togendai StationDistance from Nearest Station/Bus Stop: Hakone Ropeway Togendai Station 30mApproximate travel time from station/bus stop: 5 minute walk from Hakone Ropeway Togendai Station - AccessibilitySuitable in All Weather: Good for all weather. However, operation may be suspend in severe weather conditionsEstimated Visiting time for Persons with Disabilities: Depends on route, 45 minutes if not disembarking at portsParking for those with Disabilities: Available at Togendai Station, see photosMulitlingual Guidance Available: Available in English. Some signs have Chinese & KoreanMap of Wheelchair accessible paths Available: NoBasic Information for AccessibilitySteps into Entrance of Facility: YesWheelchair accessible Entryway option: After exiting Hakone ropeway, a lift takes you from the second floor to the basement level with no steps. Staff provide ramps and support for wheelchair users when boarding the ropeway.Elevator: 1 in Togendai port and 1 in Cruise shipsNursing Room Available: Available only at Togendai PortFirst Aid Room: Available only at Togendai PortBabysitting/Childcare: NoneSensory Room: NonePrayer Room: NoneService Dogs Allowed: YesRentalsWheelchair Rental: Available in Togendai portBaby Buggy/Stroller Rental: Available in Togendai portAudio Guide Rental: Audio Guide available in smartphone appOther Available Rentals: No
- Parking AreaMap from Parking to Facility Availale: NoneMultilingual Guide Map of Parking Area Available: N/ASurface type of Parking Area: AsphaltParking Area Facility with covered Roof Path: NoDistance from Parking Area to an Indoor Facility: 30~50mParking Attendents Available: N/AInformation for those with Physical DisabilitiesParking Space for those with Disabilities Available: Yes, 2 spacesSteps on Pathway from Parking Area to Entryway: YesVehicle Available to Drive up to Entryway for drop off: No
- Toilet at Togendai StationToilet on Cruise ShipRestroom Entryway Width: 135cm67cm Toilet Stall Entryway Width: 55cm54 cmSteps to toilet: None12cm step up to restroom Western Style Toilets Available: YesYesWestern style Toilets with Handrails Available: Yes, L styleYesAvailability of heated bidet: NoneNoneToilet Information for thosewith Physical DisabilitiesTogendai StationOn Cruise ShipToilet stall for those with Physical Disabilites: AvailableAvailableDoor Style & Width: Automatic sliding door, 92 cmSliding door, 90 cmSize of stall: 210cm x 225cm234cm x 154cmHandrail Available: L bar styleMovable U bar on left, Fixed L-shaped on rightWarm Water Bidet Available: YesYesOstomate-compatible facilities: YesNoUniversal Changing bed(for adults): YesNoEmmergency Alert Button in Stall: 1, 30cm from floor1, 29 cm from floorTogendai StationOn Cruise ShipBaby Chair in Restroom stalls: NoNoDiaper Changing Bed: NoYesFor the Visually Impaired: Togendai StationOn Cruise ShipAudio Guide Available: NoNoBraille Guide, Braille Map Available: Tactile map and Braille at the entrance. (Japanese braille only)Braille only (Japanese only), No tacticle mapToilet for Seeing Eye Dog Available: NoNo
Wheelchair Accessibility from nearest station/bus stop |
Wheelchair Accessibility at facility |
Restrooms |
Elevator |
Parking |
Togendai View Restaurant |
- Paths & Walkways at FacilityUneven surfaces on Paths: Flat pathStairs at Facility: None at Station, Inside cruise ships: Several steps are present.Accesibility Path around Steps: Rampway available. Elevator on ships available.Pathway Surfaces: Most of paths are flat concreteInaccessible Areas to those with physical disabilities: Special room in second floor is inaccesible for wheelchair.Rest Area: Yes, Free rest area availableBraille Ground Blocks : AvailableBraille Exhibit Guide Information: NoneOther difficult to traverse areas: NoneCondition of Stairways at FacilityWheelchair Stairlift Available: NoHandrail Available: Almost all stairs have handrailsBraille Labelled Handrails: Available
- EscalatorsEscalator: NoneAudio Guidance to Escalator Available: N/AElevatorsNumber of Elevators Available: 1, From Main Shrine to Senbon-torii GateWidth Inside Elevator: 160x148cmDoor Width: 90cmWheelchair Accesible Control Panel: Yes, See photoRear-view Mirror in Elevator: Yes, See photoAudio guidance at Destination Floors: YesBraille on Control Panel: YesVisual Display of Destination Floor: YesMultilingual Guidance: Yes, EnglishMultilingual Control Panel: N/A
- Accomodations for Different Needs at FacilitySupport & Guidance Available: Support and Proority boardingFacilities & Exhibits that are accesible to those with Physical Disabilities: Most areasAreas not accessible to those with Physical Disabilities: Special seat on second floor and deck on fourth floorAudio Guide Available: Available in Smartphone ApplicationDisplays/Exhibits made for the Visually impaired & Blind: NoneDisplays/Exhibits made for the Hearing impaired & Deaf: NoneSpeech to Text Conversion Available: NoneMultilingual Displays: Some English available, some Chinese & Korean availableMultilingual Audio Guide, Headset Audio Guide Available: NoneAccommodations provided by StaffStaff trained to accommodate those with Physical Dissabilities: No informationStaff trained to accommodate the Visually Impaired & Blind: No informationStaff trained to accommodate the Hearing Impairments & Deaf: No informationStaff can use Sign Language: No informationMultilingual Staff Available: No information
- General InformationName: Togendai view restaurantType of food: Grilled dish and sweetsOpening Hours: 10:00am - 4:00pm (10:00 - 16:00)Cafe Entryway & Interior InformationDoor Type: butterfly doorsDoor Width: 83cmEntryway Steps (Height): N/ASlope in place of stairs: N/ASeats with Tables available: YesBaby chair/booster seat available: YesOther Seating Information: Self-service styleHallways width: 250 cmStaff Support(for buffet style meals): N/AMenuBraille Menu Available: NoneMenu with Photos: AvailableMultilingual Menu Available: Japanese, English, Chinese and KorenSpecial AccommodationsAccommodation for Special Dietary Needs for those with disabilities: NegotiableVegeterian Meals: NegotiableHalal Meals: None
For Travel Agency :
Thank you for visiting our site. With our nationally licensed guide's network, we have become known as one of the best DMCs in Japan as well. If your clients are looking for personable and tailor-made private tours, we offer you a special tour as per your request. Contact us
Thank you for visiting our site. With our nationally licensed guide's network, we have become known as one of the best DMCs in Japan as well. If your clients are looking for personable and tailor-made private tours, we offer you a special tour as per your request. Contact us