Hakone Tozan Railway is gateway transportaion from Odawara and Hakone-Yumoto. This railway is mostly barrier-free and easily accessible to wheelchair users.  Please see below for information in English on the railway. 

• Facility Overview and Access

• Wheelchair accessibility and facilities

• Parking

• Restroom

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• Facility Overview

  Facility Name: ​​Hakone Tozan Railway

  Address: 250-0045 Kanagawa Odawara-shi Shiroyama 1-15-1​

  Telephone Number: 0465-32-6823

  Opening Hours: For Gora and Sounzan First Train: 5:52 from Odawara Statin / 8:25 from Gora Station Last Train: 22:59 from Odawara Statin / 18:20 from Gora Station For Hakone-Yumoto and Odawara First Train: 8:25 from Sounzan Statin / 5:45 from Gora Station Las Train: 18:20 from Sounzan Statin / 22:16 from Gora Station

  Closed: N/A

  General Admission Fee: 160yen ~ 1200yen, differ by section (half price for chidren)

  Discount for those with Disabilities: Available (Need disability certificate issued in Japan)

  Home Page URL: ​https://www.hakonenavi.jp/hakone-tozan/

  Access

  Nearest Station/Bus Stop: JR Odawara Station, Odakyu Odawara Station​

  Distance from Nearest Station/Bus Stop: JR and Odakyu Odawara Station 50m

  Approximate travel time from station/bus stop: 5 minute walk from JR and Odakyu Station
• Accessibility

  Suitable in All Weather: Good for all wheather

  Estimated Visiting time for Persons with Disabilities: N/A

  Parking for those with Disabilities: Differ by stations

  Mulitlingual Guidance Available:  English and Chinese Guide are available in Website

  Map of Wheelchair accessible paths Available: No

  Basic Information for Accessibility

  Step into Entrance of Facility（Height）: Differ by stations

  Wheelchair accessible Entryway option(Slope）: Rampway available in Stations. Station attendant can help when getting on and off.

  Elevator: Differ by stations

  Nursing Room Available: Differ by stations (Available in Hakone-Yumoto Station)

  First Aid Room: ​Differ by stations (Available in Hakone-Yumoto Station)

  Babysitting/Childcare: None

  Sensory Room: None

  Prayer Room:​ ​None

  Service Dogs Allowed:　Yes

  Rentals

  Wheelchair Rental: Differ by stations

  Baby Buggy/Stroller Rental: ​Differ by stations

  Audio Guide Rental: Differ by stations

  Other Available Rentals: Differ by stations
• Parking Area

  Map from Parking to Facility Availale: Differ by Stations​

  Multilingual Guide Map of Parking Area Available: Differ by Stations

  Surface type of Parking Area: ​Differ by Stations

  Parking Area Facility with covered Roof Path: Differ by Stations

  Distance from Parking Area to an Indoor Facility: Differ by Stations

  Parking Attendants Available: Differ by Stations

  Information for those with Physical Disabilities

  Parking Space for those with Disabilities Available: Differ by Stations​

  Steps on Pathway from Parking Area to Entryway: ​Differ by Stations

  Vehicle Available to Drive up to Entryway for drop off: Differ by Stations
• Toilet information		​​
  	​Hakone-Yumoto Station	Chokokunomori Station	Gora Station
  Restroom Entryway Width	115 cm	no information	112 cm
  Toilet Stall Entryway Width	49 cm	​no information	55 cm
  Western Style Toilets Available	Yes	Yes	Yes
  Western style Toilets with Handrails Available	Yes, L bar style on right side	No	Yes, L bar style on right side
  Availability of heated bidet	Yes	Yes	Yes

  Toilet Information for those with Physical Disabilities		​​
  	​Hakone-Yumoto Station	Chokokunomori Station	Gora Station
  Toilet stall for those with Physical Disabilites	1 stall on first floor	1 stall	1 stall
  Door Style	Sliding door	​Sliding door	Sliding door
  Door Width	90 cm	90 cm	90 cm
  Handrail Available	Yes, L bar style on right side and movable style on left side	Yes, L bar style on right side and movable L bar style on left side	Yes, L bar style on right side and movable L bar style on left side
  Warm Water Bidet Available	Yes	Yes	Yes
  Ostomate-compatible facilities	Yes	Yes	Yes
  Universal Changing bed（for adults）	Yes	No	Yes
  Emergency Alert Button in Stall	Yes	No	Yes

  For Young Children
  	Hakone-Yumoto Station	Chokokunomori Station	Gora Station
  Baby Chair in Restroom stalls	Yes	No	Yes
  Diaper Changing Bed	No	Yes	No

  For the Visually Impaired
  ​	Hakone-Yumoto Station	​Chokokunomori Station	​Gora Station
  Audio Guide Available	No	Yes	Yes
  Braille Guide, Braille Map Available	Yes	Braille Guide Available	Yes
  Toilet for Seeing Eye Dog Available	No	No	No

 Wheelchair Accessibility from nearest station/bus stop

Wheelchair Accessibility at facility 

Restrooms

Elevator

• Walkways & Stairways in Facility

• Escalators & Elevators

• Information & Guidance System

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• Paths & Walkways at Facility

  Uneven surfaces on Paths: ​Flat path

  Stairs at Facility: Steps at Stations

  Accessibility Path around Steps: Rampway or elevator available

  Pathway Surfaces: ​Most of paths are flat concrete

  Inaccessible Areas to those with physical disabilities: ​None

  Rest Area: Yes, waiting rooms, benches and dining area are available

  Braille Ground Blocks : Available

  Braille Exhibit Guide Information: Available for sign for restrooms

  Other difficult to traverse areas: None

  Condition of Stairways at Facility

  Wheelchair Stairlift Available: No

  Handrail Available: Almost all stairs have handrails

  Braille Labelled Handrails: No information
• Escalators at Hakone-Yumoto Station

  Escalator: Available

  Audio Guidance to Escalator Available: N/A

  Elevators at Hakone-Yumoto Station

  Number of Elevators Available: Available from groud to concourse, from concourse to platform

  Width Inside Elevator:  240x140cm

  Door Width: 110cm

  Wheelchair Accessible Control Panel: Yes, See photo

  Rear-view Mirror in Elevator: N/A

  Audio guidance at Destination Floors: Yes

  Braille on Control Panel: Yes

  Visual Display of Destination Floor: ​Yes

  Multilingual Guidance: N/A

  Multilingual Control Panel: N/A
• Accommodations for Different Needs at Facility

  Support & Guidance Available: Boarding supprt for wheelchair and visually impaired

  Facilities & Exhibits that are accessible to those with Physical Disabilities: Most areas

  Areas not accessible to those with Physical Disabilities: None

  Audio Guide Available: No

  Displays/Exhibits made for the Visually impaired & Blind: None

  Displays/Exhibits made for the Hearing impaired & Deaf: None

  Speech to Text Conversion Available: None

  Multilingual Displays: English available

  Multilingual Audio Guide, Headset Audio Guide Available: None

  Accommodations provided by Staff

  Staff trained to accommodate those with Physical Dissabilities: Available​

  Staff trained to accommodate the Visually Impaired & Blind: Available

  Staff trained to accommodate the Hearing Impairments & Deaf: Available

  Staff can use Sign Language: No

  Multilingual Staff Available: No

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