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Hakone Tozan Railway

Hakone Tozan Railway is gateway transportaion from Odawara and Hakone-Yumoto. Traversing the mountainside, Hakone Tozan Railway is one of Japan's few mountain railways. Passengers can enjoy scenery of every season through the window and be wowed as the train climbs steep slopes. The cable car connecting Gora and Sounzan climbs an altitude of 209 meters. As a member of Odakyu Hakone Holdings, which promotes barrier-free transport, the physical, information and hospitality barrier-free situation is advanced. Station staff can provide assistance with getting on and off the mountain railway and cable car.
  • Facility Overview and Access

  • Wheelchair accessibility and facilities

  • Parking

  • Restroom

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  • Facility Overview
    Facility Name: ​​Hakone Tozan Railway
    Address: 250-0045 Kanagawa Odawara-shi Shiroyama 1-15-1​
    Telephone Number: 0465-32-6823
    Opening Hours:
    For Gora and Sounzan
    First Train: 5:52 from Odawara Statin / 8:25 from Gora Station
    Last Train: 22:59 from Odawara Statin / 18:20 from Gora Station
    For Hakone-Yumoto and Odawara
    First Train: 8:25 from Sounzan Statin / 5:45 from Gora Station
    Las Train: 18:20 from Sounzan Statin / 22:16 from Gora Station
    Closed: Operates Year Round
    General Admission Fee: 160yen ~ 1200yen, differ by section (half price for chidren)
    Discount for those with Disabilities: Available (Need disability certificate issued in Japan)
    Home Page URL: ​https://www.hakonenavi.jp/international/en/ (English)
    Access
    Nearest Station/Bus Stop: JR Odawara Station, Odakyu Odawara Station​
    Distance from Nearest Station/Bus Stop: JR and Odakyu Odawara Station 50m
    Approximate travel time from station/bus stop: 3 minute walk from JR and Odakyu Odawara Station
  • Accessibility
    Suitable in All Weather: Train runs in all but the most severe weather (ie. typhoon)
    Estimated Visiting time for Persons with Disabilities: N/A
    Parking for those with Disabilities: Differ by stations
    Multilingual Guidance Available:  English and Chinese Guide available on Website
    Map of Wheelchair accessible paths Available: No
    Basic Information for Accessibility
    Step into Entrance of Facility(Height): Differs by stations
    Wheelchair accessible Entryway option(Slope): Rampway available in Stations. Station attendant can help when getting on and off.
    Elevator: Differ by stations
    Nursing Room Available: Available at Hakone-Yumoto Station
    First Aid Room: Available at Hakone-Yumoto Station
    Babysitting/Childcare: None 
    Sensory Room: None
    Prayer Room:​ ​None
    Service Dogs Allowed: Yes
    Rentals
    Wheelchair Rental: At some stations
    Baby Buggy/Stroller Rental: ​At some stations
    Audio Guide Rental: At some stations
    Other Available Rentals: At some stations
  • Parking Area
    Parking varies at each station. Please check each station before your trip if you wish to use parking. Some stations have no parking and only nearby coin parking lots available. ​
  • Toilet information
     
    ​​
     
     
    ​Hakone-Yumoto Station
    Chokokunomori Station
    Gora Station
    Restroom Entryway Width
    115 cm
    no information
    112 cm
    Toilet Stall Entryway Width
    49 cm
    ​no information
    55 cm
    Western Style Toilets Available
    Yes
    Yes
    Yes
    Western style Toilets with Handrails Available
    Yes, L bar style on right side
    No
    Yes, L bar style on right side
    Availability of heated bidet
    Yes
    Yes
    Yes
    Toilet Information for those with Physical Disabilities
     
    ​​
     
     
    ​Hakone-Yumoto Station
    Chokokunomori Station
    Gora Station
    Toilet stall for those with Physical Disabilites
    1 stall on first floor
    1 stall
    1 stall
    Door Style
    Sliding door
    ​Sliding door
    Sliding door
    Door Width
    90 cm
    90 cm
    90 cm
    Handrail Available
    Yes, L bar style on right side and movable style on left side
    Yes, L bar style on right side and movable L bar style on left side
    Yes, L bar style on right side and movable L bar style on left side
    Warm Water Bidet Available
    Yes
    Yes
    Yes
    Ostomate-compatible facilities
    Yes
    Yes
    Yes
    Universal Changing bed(for adults)
    Yes
    No
    Yes
    Emergency Alert Button in Stall
    Yes
    No
    Yes
    For Young Children
     
     
     
     
    Hakone-Yumoto Station
    Chokokunomori Station
    Gora Station
    Baby Chair in Restroom stalls
    Yes
    No
    Yes
    Diaper Changing Bed
    No
    Yes
    No
    For the Visually Impaired
     
     
     
    ​
    Hakone-Yumoto Station
    ​Chokokunomori Station
    ​Gora Station
    Audio Guide Available
    No
    Yes
    Yes
    Braille Guide, Braille Map Available
    Yes
    Braille Guide Available
    Yes
    Toilet for Seeing Eye Dog Available
    No
    No
    No

 Wheelchair Accessibility from nearest station/bus stop

Wheelchair Accessibility at facility 

Restrooms

Elevator

  • Walkways & Stairways in Facility

  • Escalators & Elevators

  • Information & Guidance System

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  • Paths & Walkways at Facility
    Uneven surfaces on Paths: ​Most path in the stations are flat and accessible
    Stairs at Facility: Steps at Stations
    Accessibility Path around Steps: Rampway or elevator available
    Pathway Surfaces: ​Most of paths are flat concrete
    Inaccessible Areas to those with physical disabilities: ​None 
    Rest Area: Yes, waiting rooms, benches and dining areas are available
    Braille Ground Blocks : Available
    Braille Exhibit Guide Information: Available for sign for restrooms
    Other difficult to traverse areas: None
    Condition of Stairways at Facility
    Wheelchair Stairlift Available: No
    Handrail Available: Almost all stairs have handrails
    Braille Labelled Handrails: No information
  • Escalators at Hakone-Yumoto Station
    Escalator: Available in some stations. Not always needed
    Audio Guidance to Escalator Available: N/A
    Elevators at Hakone-Yumoto Station
    Number of Elevators Available: Available from ground to concourse, from concourse to platform in stations where needed
    Width Inside Elevator:  240x140cm
    Door Width: 110cm
    Wheelchair Accessible Control Panel: Yes, See photo
    Rear-view Mirror in Elevator: N/A
    Audio guidance at Destination Floors: Yes
    Braille on Control Panel: Yes 
    Visual Display of Destination Floor: ​Yes
    Multilingual Guidance: N/A
    Multilingual Control Panel: N/A
  • Accommodations for Different Needs at Facility
    Support & Guidance Available: Boarding supprt for wheelchair and visually impaired
    Facilities & Exhibits that are accessible to those with Physical Disabilities: Most areas 
    Areas not accessible to those with Physical Disabilities: None
    Audio Guide Available: No
    Displays/Exhibits made for the Visually impaired & Blind: None
    Displays/Exhibits made for the Hearing impaired & Deaf: None
    Speech to Text Conversion Available: None
    Multilingual Displays: English available
    Multilingual Audio Guide, Headset Audio Guide Available: None
    Accommodations provided by Staff
    Staff trained to accommodate those with Physical Dissabilities: Available​
    Staff trained to accommodate the Visually Impaired & Blind: Available
    Staff trained to accommodate the Hearing Impairments & Deaf: Available
    Staff can use Sign Language: No
    Multilingual Staff Available: No
For Guests:
We are a guide matching agency and do not arrange for accommodation.
​
For Travel agencies:
Thanks to our connections within our government licensed guide network, we have become known as one of the best DMCs for FIT in Japan.

Please contact us directly if you have any questions regarding small group day tours for your clients.We cannot offer tours that are not listed on our site. 

Picture
JGA Inc.
Sekibe25-7, Suruga-ku, Shizuoka City, 〒421-0123, JP
E-mail : [email protected]

​JGA株式会社
​静岡県知事登録旅行業 第2-706号
〒421-0123 静岡県静岡市駿河区石部25-7

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  • Private Tours
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  • How to Book a Tour
  • FAQ for Guests
  • How to travel in Japan
    • Barrier Free Information
    • Dietary Restrictions
  • Company
  • Contact Us
  • JGAガイド登録受付
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  • 会社概要
  • お問い合わせ